PELLŌ

Terms of Service

Last Updated: March 2, 2026

These Terms of Service govern your use of Pellō, operated by Pellō, based in Colorado. By creating an account or using the App, you agree to these Terms in full.

1. Eligibility

You must be at least 18 years of age to use Pellō. Pellō is intended for use by residents of the United States.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3. How Pellō Works

When you create a challenge, Pellō places an authorization hold on your payment method through Stripe. No funds are captured at this time. If your Referee approves your proof of completion, the hold is released and no funds are captured. If your Referee does not approve your proof, or the deadline passes without approved proof, the hold is captured and distributed according to your selected failure option, minus a platform fee retained by Pellō.

4. Referee Terms

Your Referee is a person of your choosing. Pellō does not assign, vet, or guarantee the conduct of any Referee. Your Referee must accept the role before a challenge becomes active. Your Referee's decision regarding proof approval or rejection is final and binding. Pellō does not intervene in, override, or review Referee decisions under any circumstances. You waive any right to dispute a Referee's decision through Pellō. By accepting the role of Referee, a user agrees to review submitted proof in good faith and provide a written reason for any rejection.

5. Payments

All payments are processed through Stripe. You authorize Pellō to place holds and capture funds on your payment method in accordance with these Terms. Pellō does not store your full payment card information.

6. Prohibited Conduct

You agree not to create challenges or submit proof in bad faith, collude with your Referee to fraudulently approve incomplete challenges, use the App for any unlawful purpose, attempt to reverse or chargeback legitimate captures, or impersonate another person.

7. Disclaimer of Warranties

Pellō is provided as-is without warranties of any kind. We are not responsible for the conduct of any user, including Referees.

8. Limitation of Liability

Pellō shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App. Our total liability shall not exceed the amount of your most recent challenge stake.

9. Governing Law

These Terms are governed by the laws of the State of Colorado.

10. Changes

We reserve the right to update these Terms at any time. Continued use of the App after changes are posted constitutes acceptance.

Contact: legal@pello.app

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